Arrow
UK
Quality Programmes
Arrow Northern Europe will be recognised as THE preferred long-term partner for electronic business in the region. Distribution, logistics, design-in of electronic components is OUR business.
Our employees are the most important asset in achieving this result and they recognise the necessity for continuous improvement in the way we work.
Customers
The services we provide support customers to control their production costs and asset utilisation, support in the product design phase, giving advantages over their competitors.
Specific customer requirements and requests will be dealt with quickly and accurately.
Arrow will continuously search for new and improved services to meet customers' specified and unspecified needs.
Suppliers
Arrow's suppliers benefit from choosing us as long-term partner, enabling them to focus entirely on THEIR core competence as manufacturers. The partnership will benefit from Arrow's extensive knowledge and experience.
Arrow's supplier partners can expect effective communication and a high level of flexibility and co-operation as we will expect from them.
Employees
“If you're not directly serving the customer, you should be serving well someone who is.”
Arrow's employees should do what they do best. Each employee must take responsibility for their job performance and support their colleagues to achieve their peak performance as well.
Every employee is responsible for taking action whenever he/she sees something that needs attention or should or could be improved.
Environment
Arrow will work to minimise any negative impact it may have on the environment while running its business. Arrow will always comply with relevant regulatory requirements and we commit ourselves to continuous improvements of environmental performance.
Management
Arrow applies an open co-operative management style. We work as a team across the region, thereby laying the ground motivation and identification with the company.
Management in Arrow Northern Europe's companies/channels understands and follows the region's Quality Policy by actively using our certified Quality Management System.
Arrow management is committed to continually improve the effectiveness of its quality system and to ensure that Arrow quality objectives are communicated and understood throughout the organisation.
| Harlow: 01279 626777 | Scotland: 01698 464030 | Manchester: 0161 233 8500 | Bristol: 01454 280080 |
| Southampton: 02380 765840 | Bedford: 01234 270027 | Crawley: 01293 558900 | Reading: 0118 9633800 |
| Midlands: 01162 456620 | Dublin: +353 1 6298700 |
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